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Shipping Policy
Shipping Methods:
We are an online store but currently offer shipping of items within the UK ONLY. We offer standard and expedited shipping options for orders within the UK. Standard shipping typically takes 3-5 business days, while expedited shipping delivers within 1-2 business days, depending on the destination.
Shipping Rates:
Customers can view the shipping costs and services at checkout before completing their purchase.
Free Shipping: We offer free standard shipping on orders above 50£, on standard shipping.
Processing: Orders are typically processed and shipped within 1-2 business days after payment confirmation. Customers will receive a shipping confirmation email with tracking information once the order has been dispatched
Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete to avoid delays or undelivered orders due to incorrect addresses provided by the customer
Shipping Partners: We partner with reputable courier services to ensure reliable and timely delivery of orders. However, we cannot guarantee delivery times, especially during peak seasons or unforeseen circumstances such as weather delays or postal strikes.
Order Tracking: Customers can track their orders using the tracking number provided through our website or the courier’s tracking portal.
Signature Confirmation: Some high-value orders may require a signature upon delivery for security purposes. If no one is available to receive the package, a delivery attempt notification will be left, and the customer may need to arrange for re-delivery or pick up from a local store.